Chapter 14: Writing E-mail, Memos, and Proposals

April 23, 2010

Writers waste too much time producing texts that waste even more time for the readers.”

 Richard E. Neff, writer of Communication World

In all your writings (including e-mails, memos, and proposals) you should follow these basic guidlines:

  • Completeness: your information needs to serve a purpose
  • Conciseness: less is better
  • Correctness: be accurate
  • Courtesy: be polite, but not effusive, personal, not overly familiar
  • Responsibility: think about how your information will be received by others


*This information has been taken from the sixth edition of Public Relations Writing and Media Techniques by Dennis L. Wilcox.


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